Opening remarks with:

Dan Cassara, Todd Sachse, Shaun Quinn, and Jeff Katkowsky

Panelists:

• Shawn Folks, CEO, Guaranteed Restoration Services

• John Guardiola, SVP Engineering & Sustainability, BEDROCK

• Cassidy Starkey, SVP Claim Relationship Strategy & Resolution, LOCKTON

Moderator:

• Todd Sachse, CEO, Sachse Construction 

Description:

Dive into the commercial restoration lifecycle from the client, broker, and contractor perspectives and learn real-world challenges, lessons learned, and strategies for seamless collaboration. This session provides insight into how each role contributes to project success and sets the stage for stronger partnerships. 

Panelists:

• Matt Erndt, Consultant, DBI Consultants

• Shawn Folks, CEO, Guaranteed Restoration Services

• Larry Milburn, COO, Crawford & Company

Moderator:

• Dan Cassara, CEO, CORE Group

Description:

Explore the operational, technical, and risk-management challenges contractors, carriers, and consultants face on complex projects. Panelists offer actionable strategies for coordinating teams, managing risk, and ensuring quality outcomes, providing practical takeaways for every restoration professional.

Panelists:

• Matt Erndt, Consultant, DBI Consultants

• Shawn Folks, CEO, Guaranteed Restoration Services

• John Guardiola, SVP Engineering & Sustainability, BEDROCK

• Larry Milburn, COO, Crawford & Company

• Cassidy Starkey, SVP Claim Relationship Strategy & Resolution, LOCKTON

Co-Moderators:

• Dan Cassara, CEO, CORE Group

• Todd Sachse, CEO, Sachse Construction 

Description:

Gain a full-circle view of the commercial restoration lifecycle, linking roles, sharing collaborative strategies, and spotlighting solutions to common challenges. Engage the panel in an interactive Q&A, making this a dynamic session for learning, networking, and actionable takeaways.

• Break into small, facilitated groups to explore a designated strategic challenge 

• Collaborate with peers to brainstorm creative and practical solutions 

• Refine ideas into clear, actionable recommendations 

• Prepare to present your solution to the full audience 

• Hear the most compelling solutions developed in the breakout sessions 

• Gain insight into how different groups approached the same challenges 

• Take away practical strategies shaped through collaboration and discussion 

• Identify opportunities to adapt and apply these solutions within your own work 

Five Iron Golf  Happy Hour:

An Indoor Golf Experience with Simulators, Duckpin Bowling, a Sports Bar, and More. Shuttle leaves at 5:00 PM.

Dinner at  Leila:

A Next-Generation Middle Eastern Dining Experience 

Walk to the restaurant as a group at 7:00 PM.

Live Music at Cafe D’Mongos or Tin Roof .

1. The Right Methodology
2. Holding Accountability
3. Aligning Ops and Sales to Win



Winning in commercial restoration sales isn’t about hiring “natural closers” or hoping the pipeline fills itself—it’s about building a repeatable system that equips reps, drives accountability, and connects sales promises to operational delivery. In this fast-paced three-hour workshop, you’ll learn the SOLVE™ Methodology for uncovering customer pain and positioning real solutions, discover the management rhythms and accountability practices that keep sales reps executing at a high level, and explore practical strategies for aligning sales and operations so your team delivers with consistency and conviction. Designed for restoration owners and leaders, this workshop will give you actionable tools, frameworks, and exercises to help you scale a high-performing sales operation, restore confidence in your team, and capture more profitable commercial work.